Frequently Asked Questions
We have two shipping options to choose from:
Option 1: Standard shipping with NO tracking number.
Option 2: Tracked shipping, which is highly recommended. Shipping rates vary depending on the destination and weight of the total products.
To inquire about your tracking number, please email firstname.lastname@example.org
We shipped from Melbourne, Australia. Once your order is received and successfully processed, we’ll ship your package within 2-3 business days. From there, delivery times will vary among countries. Customs clearance and the efficiency of your local postal service can affect estimated delivery. Saturdays, Sundays and public holidays are not included as delivery days.
Delivery delays are expected due to overseas service disruptions and ongoing international flight limitations.
Estimated Delivery within Australia: 7 - 14 business days
Estimated Delivery to the US: 14-16 business days for standard shipping
Estimated Delivery to the US: 4-7 working days for DHL Express shipping
Estimated Delivery to Canada: 14-18 business days
Estimated Delivery to the UK: 14-18 business days
Estimated Delivery across Europe: 14-18 business days
Estimated Delivery to South America 14-21 working days
Estimated Delivery to South Africa: 14-21 business days
Estimated Delivery to the Middle East: 14-18 business days
Estimated Delivery to Asia: 14-21 business days
All orders are shipped via Australia Post. All deliveries are made by your local postal service.
To avoid shipping and delivery delays, you must make sure to fill out your shipping address completely and correctly, including a house number, street name, city, postal code, country and contact number.
Some countries may charge customs fees for imported items. Please
contact your local customs agent for enquiries regarding Import Taxes or Duty
We do not recommend using a forwarding address as the shipping address. The customers may encounter delays in receiving their parcels.
We accept PayPal and most major credit cards, including MasterCard, Visa, American Express and Discover. Afterpay is also available for Australia and USA residents.
You can reach out to us at email@example.com for any order- and product-related inquiries. We will respond to you within 24 hours excluding weekends and holidays.
For all orders outside of Australia, we work with Australia Post, all deliveries are made by your local postal service.
- We combine pure, natural ingredients with cutting-edge formulations, all carefully selected for maximum results. Our scrubs are specifically designed to target cellulite, stretch marks, acne, eczema and psoriasis. They also leave your skin soft, smooth and looking amazing!
The Coco Luxe is highly hydrating and great for skin conditions like eczema and psoriasis. The essential oils remove dead skin cells, clear away dirt, grime and remove make-up. It can also aid in shrinking wrinkles, preventing cellular aging and protect against sun damage.
The Coffee Buff is packed with active ingredients, which are perfect for targeting cellulite, stretch marks, reduce redness and improve the skin's tone & texture.
The Vanilla Blush is perfect for relieving itchiness, rashes and dry flaky skin. It also assists with increasing the natural production of collagen, which aids in smoothing out stretch marks and preventing skin aging.
The Sugar Glow is also highly moisturising, this NUT FREE OIL scrub is perfect for the most sensitive skin types. Assisting with ingrown hairs and Keratosis Pilaris. All while keeping your skin supple, dewy and firm.
Sugar Glow is for sensitive skin and dry skin types.
Coffee Buff is for Normal and Oily Skin types.
Coco Luxe is for Dry Skin.
Vanilla Blush - Combination and irritated skin types.
After showering, rinse your body so that it’s completely wet for a good 2 minutes.
Turn off water.
Grab two handfuls of your scrub and apply using circular motions, making sure to target problem areas.
Once applied, leave the scrub on your body for at least 2-5 minutes (5 minutes for best results).
Rinse well and enjoy your freshly exfoliated, smooth & glowing skin! Be sure to seal the bag tightly after use to maintain freshness
We recommend using the scrubs 2 to 3 times a week. Make sure to leave the scrub on for 3 to 5 minutes each session for best results.
99% of our users do not experience negative skin reactions when applying our scrubs. However, we always recommend doing a patch test 24 hours before using on your body. If you have sensitive skin, or if irritation occurs, discontinue use immediately.
Unopened, our scrubs have a shelf life of up to 2 years. Once opened, they’ll stay good for 6 months. Make sure to keep them scrubs sealed and dry in between each use. Keep out of your shower or any wet areas, preferably in a cupboard out of direct sunlight. To remove any coffee grinds from the seal, we recommend using a nail file or any thin object.
Most people see smoother, clearer skin after only one use, however, results may vary.
Avoid using coffee-based scrubs while pregnant, as caffeine enters your pores, which can be harmful. Breastfeeding mothers must consult their physician first before using scrubs.
No, our scrubs contain almond oil, so if you have a nut allergy, we recommend that you do not use them.
Absolutely not! The only bodies our scrubs touch are of the human kind.
Yes, you can.
For sure! Our hair products are suitable for all hair types.
We highly recommend using our Scrub/Shampoo product first to exfoliate your scalp then apply the Hair Mask Treatment for healthier scalp and thicker, softer, shinny hair.
Does the Hair Pro Duo contains parabens, sulfates, silicones, phthalates, dea, or synthetic dyes?
Our hair products are free from silicones, sulfates, parabens, ethoxylates, paragons, propylene glycol, petrochemical cleansers, phthalates, DEA, fragrances, and artificial colours.
We recommend using 2-3 times per week for optimal results.
Our hair scrub shampoo and hair mask treatment are suitable for curly hair, straight, coiled and all hair types.
Hemp oil, which is also known as hemp seed oil, is derived from the seeds of the hemp plant, a variety of the Cannabis Sativa plant species. It does not contain mind-altering THC or terahydrocannabinol, or any psychoactive agents, and has little to no cannabidiol (CBD).
No, they are not. Although they come from the same hemp plant, the hemp seed oil is made from processing the hemp seeds into an omega-balance, antioxidant-rich oil, while the CBD oil is made from the leaves, stalks, and flowers of the hemp plant.
The hemp seed oil is best known for treating a variety of skin conditions including inflammation, and skin disorders such as acne or eczema. It also has antibacterial, anti-inflammatory, antioxidant, anticancer and anti-aging effects.
On the other hand, the CBD oil is allegedly used for alleviating pain and inflammation, epilepsy, anxiety and depression, and neurodegenerative conditions though additional research is necessary.
The hemp plant is considered safe and has been used for ages as material for clothing, paper, and medicine. The seeds were even consumed as food. In fact, it may have been one of the oldest known plants that were cultivated for nutritional and medicinal purposes. Hemp plants are different from other cannabis plants primarily due to how it’s cultivated and used, as well as the amount of compound THC or delta-9 tetrahydrocannabinol found in it. A cannabis plant must not contain more than 0.3% THC for it to be legally classified as a hemp plant. However, different countries have different
legal standpoints on the purchase and use of hemp plants and oil. Please check
your country’s laws before purchasing products with hemp seed oil.
Hemp seed oil is non-comedogenic. This means that it helps your skin easily and rapidly absorb the formulation and avoid the likelihood of skin pore blockages and unwanted signs of acne.
A study published on DergiPark Akademik concluded that soaps and creams with hemp seed oil increased skin hydration and decreased sebum to balance it out. Moreover, creams with hemp seed oil reduced transepidermal water loss.
The hemp seed oil contains many beneficial components including omega-3s and omega-6s, which may be effective treatments for certain skin conditions.
All BodyBlendz products are naturally derived and sourced from nature, potentially leaving out harmful and harsh preservatives and synthetics.
Organic products contain ingredients sourced from organic farming that adhere to the standards set by certifying bodies such as the BFA and the NASAA. Organic farming and organic animal husbandry should strictly avoid the use of pesticides or herbicides, fertilizers, hormones, or antibiotics. Organic farming also helps preserve the ecological systems and
diversity. Natural products, on the other hand, are free of synthetic or artificial ingredients or additives.
Some of our products contain Argan Oil, Macadamia Oil, and Almond Oil. These types of nut oils do not typically cause irritation in people with nut allergies. However, we highly recommend doing a patch test for 24 hours. If irritation occurs, please discontinue using the product. You may also consult with your physician first if you have a nut allergy. For the complete ingredients list, please refer to the individual product information.
None of our products contain gluten or gluten-derived ingredients.
All of our products are vegan and cruelty-free. This means that we only use plant-based ingredients and extracts that are sourced ethically without harming nature.
All of our products contain naturally-derived preservatives to ensure efficacy and optimal freshness during its shelf life. We stay true to our commitment to only use natural, non-toxic ingredients and thus, do not include any harsh synthetic preservatives in any of our products.
We recommend storing your BodyBlendz product in a cool, dry place and out of direct sunlight to keep it fresh and safe for use within 12-36 months. Please refer to the individual product’s shelf life information for the exact storage life.
There are two types of alcohol, the good (cetyl and cetearyl fatty alcohols) and the bad (isopropyl, ethanol and denat alcohols).
At BodyBlendz, we only use naturally-derived good alcohols as a stabilizer, emulsifier, and preservative.
All of the ingredients used in our products are sourced in Australia where possible and sometimes specialized ingredients must be sourced from abroad. We ensure that our suppliers observe ethical and sustainable standards to help minimize carbon footprint as well as care for mother nature.
BodyBlendz products may change in colour, scent and texture over their shelf life. If properly stored in a cool, dry place and out of direct sunlight, this is perfectly normal as our products are 100% natural and devoid of synthetics.
For specific questions about a product change, feel free to shoot us an email at firstname.lastname@example.org, and we will be happy to address your enquiry.
Yes, our products are manufactured here in Australia however some of our accessories come from overseas.
It is always best to patch test 24 hours before use.
Do not apply to damaged or irritated skin. If irritation occurs, discontinue use and rinse with cold water.
Avoid contact with eyes. For external use only.
Store under 25°C. Keep away from direct sunlight.
Keep out of reach of children.