Frequently Asked Questions About Products

How do your scrubs work?
We combine pure, natural ingredients with cutting-edge formulations, all carefully selected for maximum results. Our scrubs are specifically designed to target cellulite, stretch marks, acne, eczema and psoriasis. They also leave your skin soft, smooth and looking amazing!
Which scrub is best for my skin?
The Coco Luxe is highly hydrating and great for skin conditions like eczema and psoriasis. The essential oils remove dead skin cells, clear away dirt, grime and remove make-up. It can also aid in shrinking wrinkles, preventing cellular aging and protect against sun damage. The Coffee Buff is packed with active ingredients, which are perfect for targeting cellulite, stretch marks, reduce redness and improve the skin's tone & texture. The Vanilla Blush is perfect for relieving itchiness, rashes and dry flaky skin. It also assists with increasing the natural production of collagen, which aids in smoothing out stretch marks and preventing skin aging. The Sugar Glow is also highly moisturising, this NUT FREE OIL scrub is perfect for the most sensitive skin types. Assisting with ingrown hairs and Keratosis Pilaris.  All while keeping your skin supple, dewy and firm. So - Sugar Glow is for sensitive skin and dry skin types. Coffee Buff is for Normal and Oily Skin types. Coco Luxe is for Dry Skin. Vanilla Blush - Combination and irritated skin types.
How do I use your scrubs?
After showering, rinse your body so that it’s completely wet for a good 2 minutes. Turn off water. Grab two handfuls of your scrub and apply using circular motions, making sure to target problem areas. Once applied, leave the scrub on your body for at least 2-5 minutes (5 minutes for best results). Rinse well and enjoy your freshly exfoliated, smooth & glowing skin! Be sure to seal the bag tightly after use to maintain freshness.
How often should I scrub?
We recommend using the scrubs 2 to 3 times a week. Make sure to leave the scrub on for 3 to 5 minutes each session for best results.
What if I have sensitive skin or allergies?
99% of our users do not experience negative skin reactions when applying our scrubs. However, we always recommend doing a patch test 24 hours before using on your body. If you have sensitive skin, or if irritation occurs, discontinue use immediately.
What is the shelf life of your scrubs?
Unopened, our scrubs have a shelf life of up to 14 months. Once opened, they’ll stay good for 3 months. Make sure to keep them scrubs sealed and dry in between each use. Keep out of your shower or any wet areas, preferably in a cupboard out of direct sunlight. To remove any coffee grinds from the seal, we recommend using a nail file or any thin object.
How soon will I see results?
Most people see smoother, clearer skin after only one use, however, results may vary.
Is it safe to use your scrubs if I’m pregnant or breastfeeding?
Avoid using coffee-based scrubs while pregnant, as caffeine enters your pores, which can be harmful. Breastfeeding mothers must consult their physician first before using scrubs.
Are your scrubs nut free?
No, our scrubs contain almond oil, so if you have a nut allergy, we recommend that you do not use them.
Do you test on animals?
Absolutely not! The only bodies our scrubs touch are of the human kind.

Frequently Asked Questions About Shipping

How much does shipping cost?
We have two shipping options to choose from: Option 1: Free standard shipping with NO tracking number. Option 2: Paid shipping with tracking number, which is highly recommended. Shipping rates vary depending on the destination and weight of the order. To inquire about your tracking number, please email info@bodyblendz.com.au
What are the estimated time frames for packages?
We are located in Australia. Once your order is received and successfully processed, we’ll ship your package within 24-48 hours. From there, delivery times will vary among countries. Customs clearance and efficiency of your local postal service can affect estimated delivery. Saturdays, Sundays and public holidays are not included as delivery days. Delivery within Australia: 4-7 business days Delivery to the US: 10-12 business days Delivery to the UK: 10-14 business days Delivery across Europe: 14-18 business days Delivery to South America 14-21 working days Delivery to South Africa: 14-21 business days Delivery to the Middle East: 14-18 business days Delivery to Asia: 12-14 business days
What courier company ships your orders?
All orders within Australia are shipped using Australia Post. For all orders outside of Australia, we work with DHL Global Mail, which is not the same as DHL Express, so all deliveries are made by your local postal service.
Is a PO Box needed for orders made in the Middle East?
For most of our customers in the Middle East, we do need a PO Box number to deliver your package successfully. If you send a package using a street address, it will be returned to the sender as undeliverable. Countries in the Middle East that only accept PO Box addresses include: Oman, Qatar, Saudi Arabia and the United Arab Emirates. Countries that can accept street addresses include: Bahrain, Egypt, Israel, Jordan, Kuwait and Lebanon.
What details need to be included on my shipping address?
To avoid shipping and delivery delays, you must make sure to fill out your shipping address completely and correctly, including a house number, street name, city, postal code, country and contact number.
Do I have to pay customs fees?
Some countries may charge customs fees for imported items. Unfortunately, we have no control over the customs policies of other countries.
Can I use a forwarding address?
We do not recommend using a forwarding address as the shipping address. Most of the time, the customers do not get the package. Also, since we ship worldwide for FREE, a forwarding address is not necessary.
What are your accepted payment methods?
We accept PayPal and most major credit cards, including MasterCard, Visa, American Express and Discover.
How do I contact you regarding my order or a specific product?
You can reach out to us at info@bodyblendz.com.au for any order- and product-related inquiries. We will respond to you within 24 hours.
Do you test on animals?
Absolutely not! The only bodies our scrubs touch are of the human kind.