BodyBlendz is committed to providing our customers with efficient and dependable shipping services. This policy outlines important information about our shipping process, including the responsibilities and liabilities associated with address accuracy. By placing an order with us, you agree to these terms and conditions.
Order Processing and Shipment:
1.1. We will carefully process and package your order within 1-2 business days of receiving it.
1.2. We offer a variety of shipping methods, and the estimated delivery time will depend on the method you choose at checkout.
1.3. Please keep in mind that weekends and public holidays may affect processing and delivery times.
1.4. Once your order is shipped, we will send you a tracking number, enabling you to keep track of your package's progress.
2.1. Providing precise and complete shipping information when placing your order is critical.
2.2. We depend on the address you provide, and it is up to you to ensure its accuracy.
2.3. Before confirming your order, we strongly advise double-checking your shipping address.
2.4. Any expenses or delays linked to re-shipping due to an incorrectly provided address will be the customer's sole responsibility.
2.5. If you mistakenly provide an incorrect address, please inform our customer support team right away. Although we will make every effort to assist you, we cannot guarantee that the address can be corrected after completing your order.
3.1 We work with reliable shipping carriers to ensure that your order will be delivered in a timely manner. However, we cannot take responsibility for unexpected events affecting delivery times once the package is in the carrier's hands.
3.2. Although we make every effort to meet estimated delivery dates, they are only approximate and should not be regarded as definitive.
3.3. There may be delays caused by circumstances beyond our control, including adverse weather, customs formalities, or logistical difficulties. We thank you for your comprehension in such instances.
Non-Delivery or Lost Packages:
4.1. If your package is not delivered within the expected time frame or if it is lost by the carrier, please get in touch with our customer support team.
4.2. We will collaborate with the shipping carrier to start an inquiry and try to find the package.
4.3. If it is verified that the package is lost, we will either reimburse your payment or send you the products again, depending on their availability.
5.1. Customers who place international orders should be aware that importation may incur additional customs duties, taxes, or fees which are not included in the product or shipping prices. The customer is responsible for paying these charges.
5.2. Prior to placing an order, it is recommended that customers familiarize themselves with their country's import regulations and customs requirements.
By placing an order with us, you acknowledge and accept our Shipping Policy, which includes the provision that any inaccurately supplied addresses are the full responsibility of the customer. This means that if an incorrect address is provided and it results in delays or additional costs to reship the package, you will be solely responsible for these consequences. We advise you to review this policy regularly, as it may be updated without prior notice.